Cleanup on Aisle Five: Essential Work, Poverty Wages, and the View from Behind the Supermarket Register by Ann Larson
A labor organizer takes a job at a supermarket during the pandemic and then writes about the experience. What do you think the result would be? It felt like the author already had the answers in mind before she started. The workers must organize. Right to work laws need to go away to allow it. She should disobey things from up high to favor the workers. (In one bit of humility, she did realize this was a bad option after doing it for a while.)
The author works at an anonymous corporate grocery store in Salt Lake City. Various anecdotes of the experience are covered. There are plenty of anecdotes, but they could just as well be the work of fiction. Management makes appearances here and there. Scheduling can be a challenge, with many workers quitting or even not showing up. Self-checkout machines are given a bad rap. (Workers do not have as much casual human interaction and need to walk around on their feet.) The book talks about the history of supermarkets and how they evolved. They helped cut costs and eliminated racists haggling. The author also does not like electronic store tags. (Her concern is for the ability to give different customers different prices - what about the ability to make sure the price on the shelf is always correct?) On one hand, she would like for no changes to occur in supermarkets, while on the other she would like for many changes to make workers' experience better. The stories and history are interesting, but the analysis drags on.